Frequently Asked Questions

Our business was registered with the Colorado Secretary of State in February 28th, 2012.

We set ourselves apart from others in this industry in several meaningful ways. First, our clients’ success is the measure of our success. We don’t evaluate our impact by how many websites we build each year, but by how many people are positively affected by our work; our clients and their customers. Second, our clients’ businesses and our relationships with them are personal. We understand that people’s livelihoods depend on the websites we build and maintain. We take pride in that responsibility, value the trust placed in us, and make every decision with care and intention. And third, we keep clients long‑term by delivering high‑quality work; not by locking them into a closed ecosystem. We believe our clients should fully own their technology and be free to work with any vendor or partner they choose. To learn more, please visit our Why Us page.

Turn-around time varies depending on the complexity of each project but ingeneral we can deliver a fully developed content website in about 3 to 4 weeks and a fully developed online store between 5 to 6 weeks. Please use our Get Started page to request an accurate turn-around time for your specific project.

Absolutely yes! As a matter of fact, most of our clients are outside of Colorado. Some of them as far as Canada, the U.K., New Zealand, Israel, Australia, and India. Our system allows us to work with you, and provide you exceptional service, wherever you are. If you need assistance in the Spanish language we have someone in staff available for you too.

No, you don’t. The way we like to set things up for our clients is that you will remain in full control of all aspects of your website or online store. All monthly/annual fees will come straight to you from the service providers (ej. domain names, hosting, ssl certificates, etc). Once we are finished with the original scope of work for your project, and you pay your last invoice, you are done paying us for it.

Yes! Whether you already have a domain name or you need us to help you find the best domain name for you; your website will end up using your own domain name.

The truth is that we build awesome websites, but building a business is more than just building the website. You will need to generate traffic to your website, and meaningful traffic, not just any random traffic, to begin selling your products and services. The old saying of “build it and they will come” does not apply to the online world. Be prepared to start marketing your website or online store once it is ready. Of course, we can advise on how to go about that too.

Yes, we can help you! In fact, training for you or one person in your staff is ALWAYS included with our Web Design and eCommerce development plans. We want you to feel comfortable managing the back-end of your website, so you can hit the ground running and be successful. Now, if you need ongoing help we have affordable website management options for you so you don’t have to learn a new skill and instead focus on growing your business.

Absolutely yes! We will provide technical support for at least 1 week after completion and will provide you all telephone numbers, online community addresses, forums, chat, and ticket support systems you could ever need for your platform. You can also hire us on an hourly rate thereafter.

Depending on your country’s sale tax laws, you may. In the U.S. you are required to withhold sales tax on orders within your same State and those where you have nexus. This is simplified by using tax calculators integrated with your website or online store. Don’t worry, we’ve got that covered too!

Yes, you can. It is pretty common to see online stores that use a Drop-shipping business model. No need to keep inventory at hand since you only submit orders to your supplier when you make a sale.

Yes, we can. Digital products such as documents and multi-media usually need additional levels of security, disk space, and bandwidth. Been there, done that. We can help!

It is really up to you. We can do it for you and bill you accordingly or we can train you on how to do it so you can save money. We always include setup for at least 3 real products so you can see what your actual products look like in your brand new store.

Yes, you can and we encourage you to. Because we have partnered with the top ecommerce platforms, we can set you up with an extended free trial so you can “try it before you buy it”. Just go to our Get Started page and let us know you would like to get set up with a “free trial”.