General Questions
Absolutely yes! As a matter of fact, most of our clients are outside of Colorado. Some of them as far as Canada, the U.K., New Zealand, Israel, Australia, and India. Our system allows us to work with you, and provide you exceptional service, wherever you are.
Yes! Whether you already have a domain name or you need us to help you find the best domain name for you; your store will end up using your own domain name.
Turn-around time varies depending on the complexity of each project but we can deliver a fully developed online store between 5 to 6 weeks. Please use our Get Started page to request an accurate turn-around time for your specific project.
No, you don’t. The way we like to set up things for our customers is that you will remain in full control of all aspects of your store. All monthly/annual fees will come straight to you from the service providers (ej. domain names, hosting, ssl certificates, etc).
The old saying of “build it and they will come” does not apply to eCommerce. Be prepared to start marketing your store once it is ready. Of course, we can help with that too.
Yes, we can train you! Training for you or one person in your staff is ALWAYS included with our eCommerce development plans. We want you to feel comfortable managing the back-end of your store, so you can hit the ground running and be successful.
Absolutely yes! We will provide technical support for at least 1 week after completion and will provide you all telephone numbers, online community addresses, forums, chat, and ticket support systems you could ever need for your platform. You can also hire us on an hourly rate thereafter.
Please go to our Why Us page to learn more about this. You will be gladly surprised to learn the difference.
Depending on your country’s sale tax laws, you may. In the U.S. you are required to withhold sales tax on orders within your same State. This is simplified by using tax calculators integrated with your online store. Don’t worry, we’ve got that covered too!
Yes, you can. It is pretty common to see online stores that use a Drop-shipping business model. No need to keep inventory at hand since you only submit orders to your supplier when you make a sale.
Yes, we can. Digital products such as documents and multi-media usually need additional levels of security, disk space, and bandwidth. Been there, done that. We can help!
It is really up to you. We can do it for you and bill you accordingly or we can train you on how to do it so you can save money. We always include setup for at least 3 real products so you can see what your actual products look like in your brand new store.
Yes, you can and we encourage you to. Because we use third-party software, we can set you up with a free trial so you can “try it before you buy it”. Just go out Get Started page and send a request for “free trial”.
Our business was registered with the Colorado Secretary of State in February 28th, 2012.